GET IN TOUCH
Tell Us About Your Needs
We'll get back to you as soon as possible
What should I prepare before contacting a design agency?
Have clarity on your goals, timeline, and budget range. Know what deliverables you need (brand identity, website, video, etc.) and be ready to share background on your organization, target audience, and any existing brand assets. The more context you provide upfront, the more productive our initial conversation will be. Otherwise you may find yourself tempted by services you don't need at prices you can't really afford, or conversely, settling for the first cheap offer you find without considering the importance of the investment.
What questions should I ask a design agency during our first call?
Ask about their experience with organizations like yours, their process and timeline, who will be working on your project, what deliverables are included, and how revisions are handled. Also ask to see relevant case studies and discuss how they measure project success beyond aesthetics. Understanding their approach to collaboration and communication will help you gauge whether they're the right fit for your team's working style and organizational culture.
How long does the design process typically take?
Timeline depends on project scope. A logo refresh might take 4-6 weeks, while a complete brand identity projects run 6-10 weeks, and website design will run 8-12 weeks. We'll provide a detailed timeline during our proposal based on your specific needs and launch deadlines. Rush timelines are sometimes possible for an additional fee, but allowing adequate time for strategy, exploration, and refinement leads to stronger, more effective design outcomes. Ultimately, in our experience, it's the client that determines the timeline. If speed is important, you'll need to budget time in for responding to our deliverables at each stage, discussing thoroughly with your team, and providing us considered and timely feedback as required.
Do you require a deposit to start work?
Yes. We typically require 50% upfront to begin work, with the remaining balance due upon project completion. This ensures commitment on both sides and allows us to dedicate our team's time and resources to your project. For larger projects, we can structure payments in milestone-based phases to align with deliverable completion and make budgeting more manageable.
Can you work with our existing brand guidelines or assets?
Absolutely. We can refresh, expand, or build upon existing brand work. During discovery, we'll audit your current assets, identify what's working, and recommend whether to evolve or rebuild based on your goals and budget. Many organizations have strong foundational elements that just need refinement or expansion rather than complete replacement, which can be a more cost-effective approach while maintaining brand equity.
CONTACT US
For any inquiries or questions contact us:
ADDRESS
3105 NE 74th Ave, Unit B
Portland, OR, 97213
PHONE
317.400.4792